Effective Date: 02-07-2025
Last Updated: 02-07-2025
This Privacy Policy applies to MCAD Inc DBA Carolina Custom Surfaces (“we,” “us,” “our,” or “Company”), located at 100 Landmark Drive, Greensboro, NC 27409. You can contact us at 336-299-3030 or info@carolinacustomsurfaces.com.
We operate throughout North Carolina and in southern Virginia and northern South Carolina.
We collect the following types of personal information:
We collect personal information through:
We do not knowingly collect personal information from minors under the age of 18.
We use the personal information we collect for the following purposes:
We do not share, sell, or rent your personal information to third parties. Your information is kept confidential and is only used internally by Carolina Custom Surfaces for the purposes outlined in this Privacy Policy.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties
We retain your personal information for as long as the company could potentially have a business relationship with you. This allows us to provide ongoing customer service and maintain records for potential future projects or services.
Our website uses third-party cookies to determine how visitors navigate to our site. We use the following third-party services that may collect information through cookies and similar technologies:
These tools help us understand how our website is used and improve our services.
Our website is linked to our profiles on Google My Business, Facebook, Instagram, LinkedIn, Pinterest, and Houzz. These are external platforms with their own privacy policies. We are not responsible for the privacy practices of these third-party platforms.
Under applicable privacy laws including the North Carolina Consumer Privacy Act (NCCPA), North Carolina Identity Theft Protection Act (NCITPA), Fair Information Practice Principles (FIPP), and General Data Protection and Security Standards (GDPSS), you have the following rights:
You can request a copy of any personal data we have stored about you.
You can request deletion of any personal data we have stored about you.
You can opt out of future marketing communications at any time.
To exercise any of these rights or address privacy concerns, you can:
We send marketing emails to customers and prospects. You can unsubscribe from these emails at any time by clicking the unsubscribe link included in every marketing email we send.
We do not send marketing text messages. Any SMS/MMS messages you receive from us through DialPad are for business purposes related to your inquiry or project. If you receive any marketing-related SMS/MMS messages, you can reply “Opt-Out” to stop receiving them.
We may use remarketing advertisements through our email marketing campaigns to show you relevant content based on your previous interactions with our website or services.
We take the security of your personal information seriously. The platforms we use to store and process your data employ various security measures including:
While we implement reasonable security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.
Our website does not require user accounts or login functionality. We do not have social media integration directly on our website, though we maintain profiles on various social media platforms.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will update the “Last Updated” date at the top of this policy. We encourage you to review this Privacy Policy periodically.
By providing your mobile phone number, you consent to receive SMS messages from Carolina Custom Surfaces related to ongoing project quotes, project updates, and project inquiries.
Message frequency may vary.
Standard message and data rates may apply.
You may opt out of receiving SMS messages at any time by replying with “STOP” to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number.
If you need assistance or have questions about our SMS service, reply with “HELP” to any SMS message you receive, or contact our customer support team at info@carolinacustomsurfaces.com.
Your phone number will be handled in accordance with our Privacy Policy, available at Privacy Policy. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
MCAD Inc DBA Carolina Custom Surfaces
100 Landmark Drive
Greensboro, NC 27409
Phone: 336-299-3030
Email: info@carolinacustomsurfaces.com
This Privacy Policy is effective as of the date listed above and applies to all information collected by Carolina
Custom Surfaces.
Our team will reach out to you shortly about the sale
